Spot buy and sell orders on the markets shown in Exchange, including reserved balances, partial fills, trading fees and cancellation before a match.
Version 1.0Updated 15 Jan 202612 sections
In this documentexpand_more
1. Operator and contractual scope
The Exchange is provided by Benzig Jwelsg Digital Solutions N.V., registration number 548658, registered address Zuikertuintjeweg Z/N, Willemstad, Curaçao (the Operator, we or Bituce). These Exchange Terms supplement the Terms of Use, Terms of Service, Wallet Terms, Privacy Policy, Risk Disclosure and AML/KYC Policy. A confirmed order states the asset, quote market, side, amount and price. Mandatory legal protections remain applicable. Nothing in these terms is investment, legal or tax advice.
2. What the Exchange is
Exchange is an internal spot order book. You submit a buy or sell instruction for a supported asset against a quote market that is open on the screen. It is not a discretionary portfolio mandate, not an introduction to an outside brokerage, and not a margin, futures, perpetual, options or other leveraged contract. Borrowing capacity, if you use it, is governed only by the separate Loan Terms and is not created by placing an order.
3. Markets, assets and displayed prices
Only assets and quote markets shown as available can be traded, currently through the markets presented in Exchange. A listing, chart, last trade or order-book price is information about activity on this book. It is not a recommendation, a valuation opinion or a promise that another venue would show the same price. Markets can be paused or removed for new orders. An existing open order remains subject to these terms until it is filled, cancelled or rejected.
4. Orders and reserved balances
A buy or sell order is an offer to trade at the price and for the amount you submit, against your available main-wallet balance in the asset you must deliver. While an order is open, the amount required for the unfilled portion is reserved and is not available for withdrawal, Casino stakes, Stake transfers or another order. Check the side, asset, market, amount and price before you confirm. An order preview is not itself a trade.
5. Matching and partial fills
An order is filled only when it matches an available opposing order under the book rules then in effect. Execution can be immediate, delayed or partial. The unfilled remainder stays open and reserved until it is matched or cancelled. The last traded price does not promise the next fill. We do not undertake to supply liquidity, to complete an order within a fixed time, or to match you at a price that is only visible on another platform.
6. Trading fees
A trading fee applies to a fulfilled order at the rate disclosed for Exchange, including the rate published on the Fees page, unless a specific order screen states a different charge before you confirm. The fee is charged on the filled portion, not on an amount that remains unfilled and is later cancelled. Network withdrawal fees, payment fees and third-party costs are separate. A later change to the published rate does not reopen a fill that has already been recorded.
7. Cancellation
You may cancel the open, unfilled remainder of your order while cancellation is offered and before that remainder is matched. A portion that has already been filled stands. Cancellation of one order does not cancel a different order, withdraw a completed trade, or move the market back to an earlier price. If the screen does not confirm cancellation, check open orders before submitting a replacement.
8. Settlement into wallet balances
A filled trade debits the asset you sold and credits the asset you bought on the internal wallet records, after the applicable fee. Those records are account allocations, not a transfer of a private key. Settlement inside Exchange is not the same step as a blockchain withdrawal. Wallet Terms govern deposits, withdrawals, networks and recovery. Loan or compliance restrictions on a currency continue to apply to that currency after a trade.
9. Errors, interruption and market movement
A manifest pricing, duplication or accounting error may be corrected where the record shows that the booked result did not reflect the order and the book. Ordinary market movement, a thin book or a price you later regret is not an error and is not a ground to unwind a completed match. During an outage, orders may remain open, be rejected, or be unavailable to cancel until the service is restored. Check the order record rather than relying on a frozen screen.
10. Fair access and prohibited conduct
You must not manipulate the book, wash-trade, use multiple accounts to create a false appearance of activity, evade a limit, probe the system for an exploitable malfunction, or use Exchange to move value that fails AML review. Automated access is allowed only through a documented interface and within its published limits. We may reject, cancel or delay an order, or restrict Exchange, where that is required for security, legal compliance, a malfunction or the integrity of the book.
11. Exchange risks
Digital-asset prices can move sharply, liquidity can disappear, and a reserved balance can remain unfilled. Partial fills, fees, delays and technology faults can change the outcome you expected. Exchange does not protect you against a fall in price and does not guarantee that an order will be completed. Read the Risk Disclosure before trading. You remain responsible for deciding whether an order is appropriate for you.
12. Records, complaints and closure
Order history, fill records and wallet entries are the record of the instruction. Report a discrepancy promptly with the order reference; an internal review target does not remove a longer mandatory legal period. Complaints follow the Complaints Policy. Closing an account requires open orders to be filled or cancelled and restrictions to be reconciled. These terms do not exclude liability that cannot lawfully be excluded.